SHIPPING

The installation process refers to requirements of actual product installation

A: The most common material: iron carbon alloy, PVC material, zinc alloy, ceramics, brass and so on.

A: The seat did not seal the water basin, inject the seat bottom ring putty or silicone.

NOTE: we will resend you new replacement if the parcel damage or not receive ,But pls feedback the this information to lacal courier copmay which do delivery to you ,and do ask them to record and reply. it is the first important step to ask for claim online and then pls email us with pictures of broken packing. if local post office didn't do record ,we can't resend new replacement or refund
SF local number: 001 855 901 1133 (US)
UPS local number:18007827892(US)
DHL local number:1-800-225-5345 (US)/1-954-888 7000

A: There are too many impurities in the water so it impact the bubbler work. Please unscrew the bubbler with vinegar soaked and cleaned, then replace the faucet.

A: The water pressure is low, remove the faucet spout and change a bubbler.

A: Improper installation or rubber ring deformation. Please replace the rubber ring and re-install.

A: Remove the valve, remove the foreign body, then installed after going to replace the valve such as a leaking valve
Touch-less faucet FAQ
1. Faucet can not water
Cause: ① sensing distance is shorter;② battery power is exhausted;③ sensor is dirty;④ without water; ⑤ filter dirty; ⑥ pipe clogging; ⑦ pressure range is not applicable Corresponding solution: ① wait 2 minutes before using the formula with a remote reset distance; ② new battery; ③ cleaning sensor window; ④ Clean the filter; ⑤ washing lines; ⑥ redesigned according to specifications table
2. Tap water stop
Cause: ① not apply pressure range; ② battery power is exhausted. Corresponding solution: ① redesigned according to specifications table; ② new battery.
3. leading a small amount of water after off the water
Cause: ① filter dirty; ② not apply pressure range. Corresponding solution: ① clean the filter; ② redesigned according to specifications.
4, leading out of water too small
Cause: dirty filters. Corresponding solution: clean the filter.

A:All products on faucetsinhome are free shipping to United States. Some products are complicated, so we need to adjust for customer. Generally speaking, the delivery time is 5-15 days. For more information, please feel free to contact our customer service: .

A:We support exchange or return in 3 days (once you received the goods which depends on delivery and sing in date). If there are problems about the goods which are due to us, please contact us. If you did not contact our customer service but directly return the goods back to us, our company will refuse the parcel. Therefore, in case unnecessary problem happens, please contact our customer service first

A:Yes, of course. You can fill in your contact information and request on our wholesale page. We will contact you on time and send you the samples. And also you can give a call at our customer service. We will be happy to help you.

A:After you placed the order on faucetsinhome.com, our customer service will send you an email including the detailed information about your order like shipping address, and your item information. So if there is any problem or mistake you can contact us and we will correct for you. Also, when we shipped your order, we will send you the email with tracking number, so you can check online. We will keep your privacy and will not sell or reveal your information to others.

A:We accept Visa, Master Card, Paypal, Western Union and Bank Transfer.

A:faucetsinhome Quality Assurance Program is a vital part of our corporate policy and store operations and is fully supported by senior management. Our organization is committed to an effective product safety program that ensures that our stores and products meet established standards for safety, quality and value. faucetsinhome offers quality products that meet or exceed product requirements established by applicable government agencies and our Quality Assurance department. Suppliers and products are evaluated for compliance with company standards and regulatory requirements through vendor audits and product inspections on an ongoing basis. The Quality Assurance department investigates customer concerns and initiates the appropriate follow-up and response action. If you have any questions, or to send us a comment, email us.

A:faucetsinhome proudly stands behind the products we sell. faucetsinhome One-Year Warranty states that we will repair or, at our option, replace at no charge, your purchase within one year of the purchase date should you discover any defect in materials or workmanship. This warranty does not cover defects, including breakage or malfunctions, caused by your mishandling or use of the product in ways other than specified by the manufacturer.

A:The reason is that we run our own factory. With all the middle dealers being left out of the business, it takes you less money to purchase the same item than it does on any other online sites. We are and always will be dedicated to providing latest fashion and newest design with high quality and low price.

In general, for 2 holes or above, standard distance of 2 pipe center should be 150mm, and had better at the same horizontal line.
If the distance is above or under 150mm, pls purchase the faucet adapter to adjust

Usually there is no tax ,since we will wrote lowest price with package ,But if it is so serious customs in your country .and there is tax ,Pls pay and sign the parcel, in fact ,everyone has responsibility with tax ,Hope you can understand . if you refuse to sign the parcel since tax ,we will not pay anything.

Learn More About This Product Features:

> Comes with all necessary accessories for installation.
> Featured with durable ceramic valves ensuring there are no water leaks.
> Available to work more than 600,000 times at a water temperature of 90 degrees.
> High quality material and finishing tested at a high water pressure of 1.6Mpa.


If your faucet is not G1/2'', please contact with our customer service, we will provide thread adapter of appropriate size for you.